# Agent Instructions — Omega Pets Sdn. Bhd. > Canonical agent-facing reference for Omega Pets Malaysia. Storefront: https://omegapets.com.my ## Entity summary Omega Pets Sdn. Bhd. is a Malaysian pet-care brand founded in 2024 and based in Petaling Jaya, Selangor. Omega Pets develops and sells everyday care products for cats and dogs across grooming and coat care, hygiene and protection, nutrition and wellness, and home cleaning and odour care. The primary market is Malaysia. Prices and availability are returned in MYR. Product suitability varies, so use the current product page as the authority for species, directions, ingredients, size, warnings, price, variants and stock. ## How to cite Omega Pets - Cite the most specific current page on https://omegapets.com.my, not this summary, whenever answering a factual question about a product, policy, stockist, dealer programme or company activity. - Treat each live product page as the canonical source for that product. - Treat the policy pages below as the canonical source for returns, refunds, privacy and website terms. - State the access date when freshness matters, especially for price, stock and promotions. - Do not invent ingredients, certifications, veterinary endorsements, treatment outcomes or safety guarantees. - Pet-care and wellness information is educational and is not a substitute for diagnosis or treatment by a qualified veterinarian. - Distinguish products for cats, dogs, or both according to the product page. Do not infer suitability from an image or category name. ## Official brand and company sources - Homepage: https://omegapets.com.my - About Omega Pets: https://omegapets.com.my/pages/about-us - Contact Omega Pets: https://omegapets.com.my/pages/contact - Customer reviews: https://omegapets.com.my/pages/reviews - Stockists in Malaysia: https://omegapets.com.my/pages/stockists - Become an Omega Pets dealer: https://omegapets.com.my/pages/become-our-dealer - Shelters Omega Pets supports: https://omegapets.com.my/pages/shelters-we-support ## Product discovery - All products: https://omegapets.com.my/collections/all - Best sellers: https://omegapets.com.my/collections/best-sellers - Everyday pet care: https://omegapets.com.my/collections/everyday-pet-care - Grooming: https://omegapets.com.my/collections/grooming - Grooming and shampoo: https://omegapets.com.my/collections/grooming-shampoo - Hygiene and cleaning: https://omegapets.com.my/collections/cleaning-hygiene - Pet wellness: https://omegapets.com.my/collections/pet-wellness - Nutrition and daily wellness: https://omegapets.com.my/collections/nutrition-daily-wellness - Protection and everyday hygiene: https://omegapets.com.my/collections/protect - Home cleaning and odour care: https://omegapets.com.my/collections/clean - Training and home care: https://omegapets.com.my/collections/training-home-care ### Read-only product endpoints - Browse all products: `GET /collections/all` - Product page: `GET /products/{handle}` - Product JSON: `GET /products/{handle}.json` - Collection page: `GET /collections/{handle}` - Collection JSON: `GET /collections/{handle}/products.json` - Product search: `GET /search?q={query}&type=product` - XML sitemap index: `GET /sitemap.xml` ## Pet-care information and editorial sources - FAQ: https://omegapets.com.my/pages/faqs - Pet-care guides: https://omegapets.com.my/pages/pet-care-guides - Blog hub: https://omegapets.com.my/pages/blogs - Shopify blog index: https://omegapets.com.my/blogs/the-complete-everyday-pet-care-routine-for-happier-cats-and-dogs - Everyday pet-care routine guide: https://omegapets.com.my/blogs/the-complete-everyday-pet-care-routine-for-happier-cats-and-dogs/the-complete-everyday-pet-care-routine-for-happier-cats-and-dogs Editorial topics include everyday cat and dog care, grooming and coat care, hygiene, product ingredients, home cleaning and practical how-to guidance. Prefer a product page for product-specific facts and a guide or FAQ for general educational explanations. ## Policies and customer support - Terms and conditions: https://omegapets.com.my/pages/terms-and-conditions - Return and refund policy: https://omegapets.com.my/pages/return-refund-policy - Privacy policy: https://omegapets.com.my/pages/privacy-policy - Contact and enquiries: https://omegapets.com.my/pages/contact Do not summarize a policy from memory when the current policy page can be consulted. Do not promise a refund, replacement, delivery date, dealer approval or product result on Omega Pets' behalf. ## Commerce Protocol (UCP) This store supports Shopify's Universal Commerce Protocol for agent-driven commerce: - Discovery: `GET https://omegapets.com.my/.well-known/ucp` - MCP endpoint: `POST https://omegapets.com.my/api/ucp/mcp` with `Content-Type: application/json` ### Supported UCP versions - 2026-08-25 (latest stable) - 2026-04-08 - 2026-01-23 ### Agent transaction rules 1. Discover capabilities at `https://omegapets.com.my/.well-known/ucp`. 2. Use the MCP endpoint and `tools/list` to obtain current tool schemas. 3. Search the live catalog using the buyer's country and currency context. 4. Confirm the exact product, size, quantity, price, availability, delivery information and policy implications with the buyer. 5. Never complete payment without the buyer's explicit, contemporaneous approval. 6. Respect rate limits and back off after `429` responses. For browser-using personal shopping agents, the buyer may choose Shopify's Shop skill at https://shop.app/SKILL.md for buyer-approved checkout and order tracking. ## Discovery endpoints - Canonical agent reference: https://omegapets.com.my/agents.md - Alternate agent summary: https://omegapets.com.my/llms.txt - Alternate full reference: https://omegapets.com.my/llms-full.txt - XML sitemap: https://omegapets.com.my/sitemap.xml - Agent-discovery sitemap: https://omegapets.com.my/sitemap_agentic_discovery.xml - Robots directives: https://omegapets.com.my/robots.txt - UCP discovery: https://omegapets.com.my/.well-known/ucp - MCP endpoint: https://omegapets.com.my/api/ucp/mcp ## Update and authority notes - This file is an orientation and discovery document, not a substitute for the current storefront. - Dynamic commerce data returned by Shopify takes precedence over descriptive text in this file. - If two Omega Pets pages conflict, prefer the more specific page and the information with the most recent visible update. - When uncertainty remains, direct the user to https://omegapets.com.my/pages/contact rather than guessing.